Model and configuration support
Include the tool model and the battery or charger model where relevant. If the model is not known, describe the product and the issue.
PRODUCT SUPPORT
Ask about a product, configuration, documentation or service requirement.
Include the tool model and the battery or charger model where relevant. If the model is not known, describe the product and the issue.
Request manuals, specification sheets and model-specific documents. Available documents and their applicable models are confirmed individually.
Warranty coverage, regional service arrangements and replacement parts are confirmed for the specific product and supply agreement.